Have done business with Cigar Hut for some time and will continue to do so.
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Donald Patterson 2017/11/21, 03:34 PM
I have written a number of reviews on this site. I am somewhat reluctant to write another review because they continue to offer great service and I don’t want to sound like a paid person for their product. However, their service is unbelievable and unbeatable. I have been a customer for a number of years and experienced very few problems. When those problems did occur they address them immediately and corrected any problem that I might’ve had. If you’re looking for a cigar company to provide you with quality product and great service you need look no further. Congratulations on a company that continues to put their customers and quality first. Look forward to many more years of being a loyal customer.
I received my order and and am very happy with the extra time that you took to track down the problems. I look forward to doing more business with The Cigar Hut in the future.
Thank you again.
CB
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Sandra Fleming 2011/12/09, 08:33 PM
Great site, fabulous value for money
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John K. 2011/11/02, 11:18 AM
Best cigar site on the Web!
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Anthony E. Triner Sr. 2012/03/01, 10:09 PM
I have been shopping with you through a friend and now by myself for some time. I love your cigars and your pricing is almost always competitive with competition. The only thing that bothers me and will push me to shop elsewhere is your shipping charges and options. What costs me on the average $5 to ship cost $9 with you. Then for a second item I need to ship separately that item costs $6.95 and shipping is $8.95. I cancelled that item and will buy it somewhere else. Getting good prices on cigars is great. Getting wrecked by the shipping completely spoils the on line experience. thanks Anthony E. Triner Sr.
You beat the prices offered at the local retailers
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Jeremy Belcher 2011/06/21, 12:10 PM
I love these guys - excellent service and a great range of products.
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B H Lawless 2008/09/26, 08:07 PM
I think that The Cigar Hut are one of the best on the net for cigars and their service is the best. I must thank you for the great service and the polite people you have on staff they were very courteous to me when I telephoned and they were very informative which is more than I can say for people here in the UK when I telephone them. Yours B H Lawless
Jim, Thank you for the quick reply! Your web site is an example of a very functional internet experience - my wife was impressed that she could educate herself and pick out the right humidor for me secretly because of your site. The delivery went smoothly, the product looks great and now your follow up is another example of total customer service. Thank you!
If you’re looking for a place to purchase your cigars this would be the site. Not only do they provide quality products, in a timely manner, they are an absolute pleasure to work with. They still are a company that understands what customer service is really all about. That is hard to find in today’s “all about a buck business world”.
Dear Jim,
Thanks so much for all your trouble. I know you really went out of your way to help me out and I really appreciate it.
Miryam
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Ray Ross 2007/08/14, 02:17 PM
Well - you guys really impressed me. My address somehow got changed in your database. I contacted you after my shipment had already been sent and you really surprised me! You re-shipped my order to the correct address in record time! I've never had this type of service! Cigar Hut, you've got a new customer for life! I'll make sure that I pass this info to all my friends.